Terms & conditions

By using caswellmall.com or placing an order, you agree to these terms. Caswell Mall trades as a sole proprietorship: [FILL IN: your full legal name], trading as Caswell Mall, [FILL IN: address]. You must be 18+, or have a parent/guardian's permission, to order. Prices are in South African Rand and may change, but the price you're charged is the price shown at checkout. Payment is processed securely by PayFast; your order is confirmed once payment succeeds. We may cancel an order for suspected fraud, pricing errors, or genuine stock unavailability, with a full refund. We deliver countrywide, typically in 2-4 working days, free over R1,500 on standard delivery — see our Shipping Policy for full detail. Risk passes to you on delivery. Unworn items in original packaging can be returned within 14 days of delivery — see our Return & Exchange Policy. This is in addition to your rights under the Consumer Protection Act, including for defective goods. You're responsible for your account security. Don't misuse the site (unauthorised access, scraping, disruption). Our name, logo and site content belong to us or our licensors. We aim to keep the site accurate and available but don't guarantee it will be error-free; nothing here limits any right that can't lawfully be excluded under the Consumer Protection Act. These terms are governed by South African law. Questions: [FILL IN: contact email] / [FILL IN: contact phone or WhatsApp].